Welcome to the Frequently Asked Questions (FAQ page) for our pain management products. We have tried to answer the most common questions visitors to our Web site may have. If you find that your question is not answered on this page, please email us at info@golden-sunshine.com or call us during business hours at (714) 223-0425.

General Questions

Question: Golden Sunshine’s pain relief products come in patch, cream, spray and paste forms. Are these the same formulas?

Answer: No. Each product is a separate formulation for different applications. The Herbal Paste is the strongest formulation and is ideal for traumatic injuries where deep penetration into the tissue is desired. Our Herbal Cream is ideal for chronic indications such as arthritis and is easily applied to the joints. Herbal Spray is convenient for application in sports injuries either before, during or after a strenuous workout. The Herbal Soothing Patch is great for application to broad areas like the back, thighs or torso and offers long-lasting relief. Our Herbal Patch can be used along with Herbal Cream or Herbal Spray to obtain maximum benefit.

Question: Golden Sunshine has some unique new pain relief products incorporating Far Infrared. How is this accomplished and why are these products better?

Answer: Golden Sunshine is employing state-of-the-art technology in its Far Infrared products, the first of which is our new Far Infrared Herbal Patch. These products use a proprietary manufacturing process to incorporate a piezoelectric ingredient that emits a Far Infrared frequency when activated by body heat. Far Infrared frequencies have been known to have therapeutic properties and have been used in heat lamps, saunas and other products to enhance their healing effects. Now, this exciting new technology is available with our Chinese herbal formulas. Watch for new product offerings soon.

Herbal Patch Questions

Question: Your Herbal Soothing Patch smells a lot like Tiger Balm or Ben Gay. Is it the same?

Answer: No. Golden Sunshine USA, Inc.’s proprietary Herbal Soothing Patch is a unique formulation based upon thousands of years of Traditional Chinese Medicine (TCM). Tiger Balm and Ben Gay are consumer products whereas Herbal Soothing Patch is formulated to the needs of healthcare practitioners. Many products, including ours use menthol to provide a cooling effect. However, including Chinese herbal formulas helps provide long term relief and those used by Golden Sunshine are thousands of years old and proven efficacious. While many companies use menthol as their primary ingredient, Golden Sunshine products use less menthol and more Chinese herbs.

Question: Peeling the patch off is sometimes difficult, especially on tender areas. Is there a way to alleviate this problem?

Answer: Yes. The patches’ ingredients are water soluble. If you wet the patch prior to removing, it will be much easier. Some find it easier to remove the patches while bathing or showering.

Question: Can the patch be cut into different sizes and shapes?

Answer: Yes. While for broader areas of the body like the back, shoulder or thigh, a larger size gives better results, for smaller areas like fingers or joints, the Herbal Soothing Patch can be cut to conform to the area. Keep in mind that the more contact you can make with the affected area, the better the results.

Question: I have sensitive skin. Is there any way to prevent skin rash while using the Herbal Soothing Patch?

Answer: Yes. While the Herbal Soothing Patch is one of our most efficacious products, if your skin is sensitive or a rash persists, our Herbal Cream is probably the best solution for you. The patch concentrates the ingredients on the affected area and while the patch allows the skin to breath to an extent, the Herbal Cream allows far more freedom in the case of sensitive skin or those who are prone to skin rash from this type of product. Both the Herbal Soothing Patch and the Herbal Cream provide long lasting relief.

Herbal Cream Questions

Question: Sometimes there’s some oil coming out of the Herbal Cream. Is this normal and is there anything special about the oil?

Answer: Yes. This is quite normal as we use some natural oils in our Herbal Cream to moisturize and soften the skin while allowing the herbal ingredients to penetrate deeply and last longer. To avoid the oils from separating from the cream, be sure to avoid temperature extremes. Room temperature of about 65 degrees F is ideal. You can stir the oil back into the cream or just massage it into the skin during application.

Question: What is the best method of applying your Herbal Cream for maximum results?

Answer: For optimum effect, apply the Herbal Cream to the affected area and massage it in for about 10 minutes until it absorbs in and dries. Then, apply the Herbal Soothing Patch. The Herbal Soothing Patch should be removed after around 8 hours to let the skin breath for a few hours before applying another Herbal Soothing Patch. It is not recommended to wear the patch longer than 8 hours.